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FAQ
  • How many bundles do I need?
    This depends on if you are using a Ferouchi frontal or solely our bundles. For our hair lengths 12”- 16” we recommend purchasing 3 bundles minimum. If you are using our frontals or closures, you will most likely use 2 full bundles and part of the 3rd bundle. So will have remaining hair. For our hair lengths 18” and above we recommend purchasing 4 bundles if using a Ferouchi frontal or closure, and 4 bundles minimum if not using a frontal. This will ensure your hair looks full . Our bundles come in the weight of 100 grams so the longer the hair the shorter the weft and it's also common practice for the longer lengths to be doubled in the back of the head for a full look so please consider this when making your purchase.
  • How long will it take for me to receive my order?
    UK: please allow up to 10 working days International Shipping: please allow up to 15 working days Please note that during our sales period this increases to 15 working days for the UK and 20 working days for International shipping
  • How much hair do I get per bundle?
    Our bundles are measured by weight, each bundle is 100 grams. Our bundles are true to length but please bare in mind our curly and wavy textures are measured at stretched length so please add another two inches onto your usual lengths when purchasing these textures.
  • Can I dye my Ferouchi hair?
    Yes of course you can, our hair is 100% virgin hair. However the more you colour the hair this may comprise the longevity of your hair due to over-processing.
  • Can I return or exchange my Ferouchi hair?
    We are happy to offer an exchange for purchases as long as they are returned within 10 days of purchase, this is based on the goods being in their original condition, unworn and without any tags removed. If the returned goods meet our return criteria you will receive a refund for the price of the items purchased, return shipping costs will be your responsibility. If you do wish to have exchange an item please email us at info@ferouchihair.com for full details and our returns address.
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